.insightlab-analysis{padding:32px;height:100%;overflow-y:auto;background-color:#0f172a;color:#f1f5f9;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;--accent-color: #ef4444;--accent-secondary: #ec4899}.analysis-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:32px}.title-row{display:flex;align-items:center;gap:16px}.avatar-placeholder{width:48px;height:48px;border-radius:12px;background-color:var(--accent-color);display:flex;align-items:center;justify-content:center;color:#fff}.analysis-header h2{font-size:20px;font-weight:600;margin-bottom:4px}.analysis-header .subtitle,.analysis-subtitle{font-size:13px;color:#94a3b8;display:flex;flex-direction:column;gap:4px;margin-top:4px}.conv-selector{padding:8px 16px;border-radius:8px;background-color:#1e293b;border:1px solid #334155;color:#f1f5f9;font-size:14px;outline:none;min-width:250px}.tabs{display:flex;gap:8px;margin-bottom:24px;background-color:#1e293b;padding:4px;border-radius:8px;width:fit-content;height:fit-content}.body-header-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px;gap:16px}.filter-controls{display:flex;gap:8px;align-items:center}.recent-input{min-width:100px!important;padding:4px 8px!important}.time-filters{display:flex;background:#1e293b;padding:4px;border-radius:8px;gap:4px}.time-filters .tab-btn{padding:4px 12px;font-size:11px}.tab-btn{display:flex;align-items:center;gap:8px;padding:8px 16px;border-radius:6px;border:none;background:transparent;color:#94a3b8;cursor:pointer;font-size:14px;font-weight:500;transition:all .2s}.tab-btn:hover{color:#f1f5f9}.tab-btn.active{background-color:rgba(var(--accent-rgb),.1);color:var(--accent-color)}.top-stats-row{display:flex;gap:24px}.stat-box{flex:1;background-color:#1e293b;border-radius:12px;padding:24px;display:flex;flex-direction:column;justify-content:center}.stat-val{font-size:32px;font-weight:700;margin-bottom:8px}.stat-name{font-size:14px;color:#94a3b8}.dark-panel,.chart-card{background-color:#1e293b;border-radius:12px;padding:24px}.ratio-container{display:flex;justify-content:space-between;align-items:center}.ratio-side{display:flex;flex-direction:column}.ratio-side.client-side{align-items:flex-start}.ratio-side.agent-side{align-items:flex-end}.ratio-avatar{width:48px;height:48px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:20px;margin-bottom:12px}.ratio-name{font-weight:600;font-size:14px;margin-bottom:4px}.ratio-percent{font-size:24px;font-weight:700}.ratio-count{font-size:12px;color:#94a3b8;margin-top:4px}.ratio-bar{display:flex;height:16px;border-radius:8px;overflow:hidden;margin-top:24px}.grid-8{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.mini-card{background-color:#1e293b;border-radius:12px;padding:16px;display:flex;align-items:flex-start;gap:16px}.mc-icon{width:48px;height:48px;border-radius:12px;background-color:#ffffff0d;display:flex;align-items:center;justify-content:center;flex-shrink:0}.mc-title{font-size:12px;color:#94a3b8;margin-bottom:4px}.mc-val{font-size:20px;font-weight:700;margin-bottom:4px}.mc-sub{font-size:11px;color:#64748b}.text-red{color:var(--accent-color)}.charts-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.chart-card h3{font-size:14px;font-weight:600;margin-bottom:16px}.chart-card.wide{grid-column:1 / -1}.mt-2{margin-top:8px}.mt-4{margin-top:16px}.mb-4{margin-bottom:16px}.text-muted{color:#94a3b8}.font-bold{font-weight:600}.word-cloud-container{text-align:center;padding:48px 24px;min-height:300px;display:flex;flex-wrap:wrap;justify-content:center;align-items:center}.word-cloud-stats{display:flex;justify-content:center;gap:32px;border-top:1px solid #334155;padding-top:24px}.wc-stat{display:flex;align-items:center;gap:8px;font-size:14px;color:#cbd5e1}.members-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:16px}.member-card{padding:24px}.mc-head{display:flex;align-items:center;gap:16px}.mc-avatar{width:48px;height:48px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:18px}.mc-name{font-size:16px;font-weight:600}.mc-id{font-size:12px}.mc-counts{display:flex;justify-content:space-between;font-size:14px}.mc-progress{height:6px;background-color:#334155;border-radius:3px;overflow:hidden}.mc-progress-bar{height:100%}.dark-input{width:100%;background-color:#0003;border:1px solid #334155;padding:10px 14px;border-radius:6px;color:#f1f5f9}.fade-in{animation:fadeIn .3s ease-in-out}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.time-heatmap-container{display:flex;gap:12px}.th-y-axis{display:flex;flex-direction:column;justify-content:space-between;height:210px;padding-bottom:24px;color:#94a3b8;font-size:11px;text-align:right;width:32px}.th-grid{flex:1;display:flex;flex-direction:column;gap:2px;height:210px;position:relative}.th-row{flex:1;display:flex;gap:2px}.th-cell{flex:1;background-color:#ffffff05;border-radius:1px;cursor:pointer;transition:transform .1s}.th-cell:hover{transform:scale(1.1);z-index:10;box-shadow:0 0 8px var(--accent-secondary)}.th-x-axis{display:flex;justify-content:space-between;margin-top:4px;color:#94a3b8;font-size:10px}.th-tooltip{position:absolute;background-color:#1e293b;border:1px solid #334155;padding:8px 12px;border-radius:6px;pointer-events:none;z-index:100;box-shadow:0 10px 15px -3px #0000004d;color:#fff;font-size:12px;transform:translate(-50%,-100%);margin-top:-10px}.th-tooltip:after{content:"";position:absolute;bottom:-6px;left:50%;transform:translate(-50%);border-left:6px solid transparent;border-right:6px solid transparent;border-top:6px solid #1e293b}.th-legend{display:flex;flex-direction:column;align-items:center;margin-top:24px}.th-legend-bar{width:180px;height:12px;background:linear-gradient(to right,rgba(var(--accent-secondary-rgb),.05),var(--accent-secondary));border-radius:6px;position:relative;border:1px solid rgba(255,255,255,.1)}.th-legend-slider{position:absolute;top:-4px;width:2px;height:20px;background-color:#fff;box-shadow:0 0 4px #00000080}.th-legend-labels{display:flex;justify-content:space-between;width:180px;margin-top:4px;color:#64748b;font-size:10px}.q-nav-btn{padding:12px 0;background:transparent;border:none;color:#64748b;font-size:14px;font-weight:500;display:flex;align-items:center;gap:8px;cursor:pointer;border-bottom:2px solid transparent;transition:all .2s}.q-nav-btn:hover{color:#f1f5f9}.q-nav-btn.active{color:var(--accent-color);border-bottom-color:var(--accent-color)}.btn-group-toggle{display:flex;background:#0003;padding:4px;border-radius:8px;gap:2px}.btn-group-toggle button{flex:1;background:transparent;border:none;color:#64748b;font-size:11px;padding:6px 0;border-radius:6px;cursor:pointer;transition:all .2s}.btn-group-toggle button:hover{color:#f1f5f9}.btn-group-toggle button.active{background:var(--accent-secondary);color:#fff}.cloud-word{display:inline-block;transition:transform .2s,filter .2s;-webkit-user-select:none;user-select:none}.cloud-word:hover{transform:scale(1.15)!important;filter:brightness(1.2);z-index:10}.phrase-item{transition:transform .2s,background .2s;cursor:default}.phrase-item:hover{background-color:#243048;transform:translate(4px)}@media(max-width:768px){.insightlab-analysis{padding:60px 16px 16px}.analysis-header{flex-direction:column;align-items:flex-start;gap:20px}.body-header-row{flex-direction:column;align-items:stretch;gap:12px}.conv-selector{width:100%;min-width:unset}.top-stats-row{flex-direction:column;gap:12px}.grid-8,.charts-grid{grid-template-columns:1fr}.tabs{width:100%;overflow-x:auto;padding:4px;margin-bottom:0;-webkit-overflow-scrolling:touch;justify-content:flex-start}.tab-btn{flex-shrink:0;white-space:nowrap;padding:8px 12px}.filter-controls{flex-direction:column;align-items:stretch;width:100%;gap:12px;padding:12px;background:#ffffff08;border-radius:12px}.time-filters{width:100%;justify-content:space-between}.time-filters .tab-btn{flex:1;justify-content:center;padding:6px 4px}.chart-card{padding:16px;min-height:350px}.stat-box{padding:16px;min-height:100px}.stat-val{font-size:24px}.ratio-container{flex-direction:column;gap:24px}.ratio-side.client-side,.ratio-side.agent-side{align-items:center;text-align:center}.time-heatmap-container{overflow-x:auto;padding-bottom:12px;-webkit-overflow-scrolling:touch}.th-grid,.th-x-axis{min-width:600px}.view-tab div[style*="justify-content: space-between"]{flex-direction:column;align-items:stretch!important;gap:16px}.view-tab .dark-input{width:100%!important}}@media(max-width:768px){.view-tab div[style*="justify-content: space-between"]{flex-direction:column!important;align-items:flex-start!important;gap:12px!important;margin-bottom:32px!important;padding-bottom:24px!important}.view-tab .chart-card div[style*="display: flex; alignItems: center;"]{flex-direction:column!important;height:auto!important;gap:24px!important;padding:8px 0!important}.view-tab .chart-card div[style*="flex: 1"]{width:100%!important;height:280px!important;min-height:280px!important}.view-tab .chart-card div[style*="flex: 0 0 120px"],.view-tab .chart-card div[style*="width: 140px"]{width:100%!important;flex:none!important;display:grid!important;grid-template-columns:repeat(2,1fr)!important;gap:12px!important;margin-top:16px!important}}:root{--bg-primary: #f8f9fa;--bg-secondary: #ffffff;--bg-tertiary: #f1f3f5;--bg-card: #ffffff;--bg-hover: #f1f3f5;--bg-input: #ffffff;--text-primary: #1f2937;--text-secondary: #6b7280;--text-muted: #9ca3af;--accent-primary: #00BFA5;--accent-secondary: #26A69A;--accent-gradient: linear-gradient(135deg, #00BFA5 0%, #26A69A 100%);--success: #10b981;--warning: #f59e0b;--danger: #ef4444;--info: #3b82f6;--whatsapp: #25D366;--messenger: #0084FF;--telegram: #0088cc;--webchat: #00BFA5;--instagram: #E4405F;--font-family: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--radius: 12px;--radius-sm: 8px;--radius-lg: 16px;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -1px rgba(0, 0, 0, .06);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -2px rgba(0, 0, 0, .05);--shadow-glow: 0 0 10px rgba(0, 191, 165, .15);--transition: all .2s cubic-bezier(.4, 0, .2, 1)}[data-theme=dark]{--bg-primary: #0b0e14;--bg-secondary: #151921;--bg-tertiary: #2d3342;--bg-card: #151921;--bg-hover: #2d3342;--bg-input: #151921;--text-primary: #ffffff;--text-secondary: #9ca3af;--text-muted: #6b7280;--accent-primary: #00BFA5;--accent-secondary: #26A69A;--accent-gradient: linear-gradient(135deg, #00BFA5 0%, #26A69A 100%);--border-color: rgba(255, 255, 255, .1)}:root{--border-color: rgba(0, 0, 0, .06)}*{margin:0;padding:0;box-sizing:border-box}html,body{height:100%}body{font-family:var(--font-family);background:var(--bg-primary);color:var(--text-primary);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;transition:background-color .3s ease,color .3s ease}#root{height:100%}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--bg-hover);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.app-layout{display:flex;height:100vh;overflow:hidden}.sidebar{width:240px;background:var(--bg-secondary);border-right:1px solid var(--border-color);display:flex;flex-direction:column;flex-shrink:0;transition:all .3s ease}.sidebar-logo{padding:24px 20px;display:flex;align-items:center;gap:12px;border-bottom:1px solid var(--border-color)}.sidebar-logo .logo-icon{width:36px;height:36px;background:var(--accent-gradient);border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;font-size:18px;box-shadow:var(--shadow-glow)}.sidebar-logo h1{font-size:20px;font-weight:700;letter-spacing:-.5px;color:var(--text-primary);margin:4px 0 0;line-height:normal;align-self:center}.sidebar-nav{padding:16px 12px;display:flex;flex-direction:column;gap:4px;flex:1}.nav-item{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:var(--radius-sm);color:var(--text-secondary);text-decoration:none;font-size:14px;font-weight:500;transition:var(--transition);cursor:pointer;border:none;background:none;width:100%;text-align:left}.nav-item:hover{background:var(--bg-hover);color:var(--text-primary)}.nav-item.active{background:#6c5ce726;color:var(--accent-secondary)}.nav-item.active .nav-icon{color:var(--accent-primary)}.nav-icon{width:20px;height:20px;flex-shrink:0}.sidebar-section{margin-top:8px}.sidebar-section-header{display:flex;align-items:center;gap:8px;padding:8px 12px;border-radius:var(--radius-sm);color:var(--text-secondary);font-size:13px;font-weight:600;cursor:pointer;border:none;background:none;width:100%;text-align:left;transition:var(--transition)}.sidebar-section-header:hover{background:var(--bg-hover);color:var(--text-primary)}.sidebar-section-header .section-icon{font-size:14px;color:var(--text-muted)}.sidebar-section-header .section-title{flex:1;text-transform:uppercase;letter-spacing:.5px;font-size:12px;font-weight:700;color:var(--text-secondary)}[dir=rtl] .sidebar-section-header .section-title{text-transform:none;letter-spacing:0;font-size:14px;font-weight:700;color:var(--text-secondary);text-align:right}.sidebar-section-header .section-chevron{color:var(--text-muted);transition:transform .2s ease}.sidebar-section-items{display:flex;flex-direction:column;padding-left:12px;margin-top:2px}.sidebar-subitem{display:flex;align-items:center;gap:8px;padding:6px 12px;border-radius:var(--radius-sm);color:var(--text-secondary);font-size:13px;cursor:pointer;border:none;background:none;width:100%;text-align:left;transition:var(--transition)}.sidebar-subitem:hover{background:var(--bg-hover);color:var(--text-primary)}.sidebar-subitem.active{background:#00bfa51a;color:var(--accent-primary)}.sidebar-subitem .subitem-icon{color:var(--text-muted);flex-shrink:0}.sidebar-profile-container{position:relative;padding:12px;margin-top:auto;border-top:1px solid var(--border-color)}.sidebar-profile{display:flex;align-items:center;gap:12px;padding:8px 12px;border-radius:var(--radius-sm);cursor:pointer;border:none;background:none;width:100%;text-align:left;transition:var(--transition)}[dir=rtl] .sidebar-profile{text-align:right}.sidebar-profile:hover,.sidebar-profile.active{background:var(--bg-hover);color:var(--accent-primary)}.profile-avatar{width:32px;height:32px;background:var(--bg-hover);color:var(--text-muted);border-radius:8px;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:var(--transition)}.sidebar-profile:hover .profile-avatar,.sidebar-profile.active .profile-avatar{background:#6c5ce726;color:var(--accent-primary)}.profile-info{display:flex;flex-direction:column;min-width:0}.profile-name{font-size:14px;font-weight:600;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.profile-email{font-size:11px;color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.profile-popover{position:absolute;bottom:calc(100% - 4px);left:12px;right:12px;background:var(--bg-card);border:1px solid var(--border-color);border-radius:12px;box-shadow:0 4px 20px #00000040,0 2px 8px #00000026;z-index:1000;animation:menuAppearUp .2s ease;padding:6px}[dir=rtl] .profile-popover{left:12px;right:12px}@keyframes menuAppearUp{0%{opacity:0;transform:translateY(10px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.popover-section{display:flex;flex-direction:column;gap:2px}.popover-header{padding:8px 12px;font-size:11px;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px}.popover-item{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:8px;color:var(--text-secondary);font-size:13px;font-weight:500;cursor:pointer;border:none;background:none;width:100%;text-align:left;transition:var(--transition)}[dir=rtl] .popover-item{text-align:right}.popover-item:hover{background:var(--bg-hover);color:var(--text-primary)}.popover-item.logout{color:var(--danger)}.popover-item .spin{animation:spin 1s linear infinite}.popover-divider{height:1px;background:var(--border-color);margin:6px 0}.sidebar-subitem.active .subitem-icon{color:var(--accent-primary)}.sidebar-subitem .subitem-text{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.channel-icon-img{width:18px;height:18px;object-fit:contain;flex-shrink:0}.channels-icon-img{width:16px;height:16px;object-fit:contain;flex-shrink:0}.channel-icon-default{font-size:14px;color:var(--text-muted);width:18px;text-align:center}.conversation-channel-icon{width:36px;height:36px;border-radius:8px;object-fit:contain;flex-shrink:0;background:transparent;padding:0}.main-content{flex:1;overflow:hidden;display:flex;flex-direction:column}.page-header{padding:24px 32px 16px;border-bottom:1px solid var(--border-color);flex-shrink:0;display:flex;align-items:center;justify-content:space-between;gap:16px}.analytics-container,.contacts-container{flex:1;display:flex;flex-direction:column;overflow:hidden;height:100%}.page-header h2{font-size:22px;font-weight:700;letter-spacing:-.3px}.page-header p{color:var(--text-secondary);font-size:14px;margin-top:4px}.page-body{flex:1;overflow-y:auto;padding:24px 32px}.card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius);padding:20px;transition:var(--transition)}.card:hover{border-color:#6c5ce733;box-shadow:var(--shadow-glow)}.stat-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:16px;margin-bottom:24px}.stat-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius);padding:20px;position:relative;overflow:hidden}.stat-card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:var(--accent-gradient);opacity:.6}.stat-card .stat-label{font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.8px;color:var(--text-muted);margin-bottom:8px}.stat-card .stat-value{font-size:28px;font-weight:800;letter-spacing:-.5px;color:var(--text-primary)}.stat-card .stat-sub{font-size:12px;color:var(--text-secondary);margin-top:4px}.charts-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(450px,1fr));gap:20px;margin-bottom:24px}.chart-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius);padding:20px}.chart-card.timeline-chart{grid-column:1 / -1}.chart-card h3{font-size:14px;font-weight:600;color:var(--text-secondary);margin-bottom:16px}.recharts-default-legend{display:flex!important;flex-wrap:wrap!important;justify-content:center!important;gap:16px!important}.recharts-legend-item{display:inline-flex!important;align-items:center!important;margin-right:0!important;margin-left:0!important}.recharts-legend-item-text{margin-left:6px!important}[dir=rtl] .recharts-legend-item-text{margin-left:0!important;margin-right:6px!important}.analytics-filter-bar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}.date-presets{display:flex;gap:4px;background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-sm);padding:3px}.date-preset-btn{padding:6px 14px;border:none;background:transparent;color:var(--text-secondary);font-family:var(--font-family);font-size:12px;font-weight:600;border-radius:6px;cursor:pointer;transition:var(--transition);letter-spacing:.3px}.date-preset-btn:hover{background:var(--bg-hover);color:var(--text-primary)}.date-preset-btn.active{background:var(--accent-gradient);color:#fff;box-shadow:0 2px 8px #00bfa540}.stat-trend{display:inline-flex;align-items:center;gap:3px;margin-top:6px;padding:2px 8px;border-radius:20px;font-size:11px;font-weight:600;letter-spacing:.2px}.stat-trend-up{background:#10b9811f;color:#10b981}.stat-trend-down{background:#ef44441f;color:#ef4444}.btn-icon{width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--border-color);background:var(--bg-card);color:var(--text-secondary);border-radius:var(--radius-sm);cursor:pointer;transition:var(--transition);flex-shrink:0}.btn-icon:hover{border-color:var(--accent-primary);color:var(--accent-primary);background:var(--bg-hover)}.btn-icon.spin svg{animation:spin .8s linear infinite}.chart-card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.chart-card-header h3{margin-bottom:0}.granularity-select{padding:4px 28px 4px 10px;border:1px solid var(--border-color);background:var(--bg-input);color:var(--text-primary);font-family:var(--font-family);font-size:12px;font-weight:500;border-radius:6px;cursor:pointer;outline:none;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%239ca3af' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 6px center;transition:var(--transition)}[dir=rtl] .granularity-select{padding:4px 10px 4px 28px;background-position:left 6px center}.granularity-select:hover{border-color:var(--accent-primary)}.granularity-select:focus{border-color:var(--accent-primary);box-shadow:0 0 0 2px #00bfa51a}.top-clients-list{display:flex;flex-direction:column;gap:6px}.top-client-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:var(--radius-sm);background:var(--bg-hover);transition:var(--transition)}.top-client-item:hover{background:var(--border-color)}.client-rank{width:22px;height:22px;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:#fff;background:var(--accent-gradient);border-radius:50%;flex-shrink:0}.top-client-item:nth-child(1) .client-rank{background:linear-gradient(135deg,#f59e0b,#d97706)}.top-client-item:nth-child(2) .client-rank{background:linear-gradient(135deg,#94a3b8,#64748b)}.top-client-item:nth-child(3) .client-rank{background:linear-gradient(135deg,#cd7f32,sienna)}.client-avatar{width:32px;height:32px;display:flex;align-items:center;justify-content:center;background:var(--bg-card);border-radius:50%;flex-shrink:0;border:1px solid var(--border-color)}.client-info{flex:1;min-width:0}.client-name{font-size:13px;font-weight:600;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.client-meta{font-size:11px;color:var(--text-muted);margin-top:1px}.client-badge{padding:2px 10px;background:#00bfa51f;color:var(--accent-primary);font-size:12px;font-weight:700;border-radius:20px;flex-shrink:0}.top-messages-list{display:flex;flex-direction:column;gap:10px}.top-message-item{display:flex;align-items:flex-start;gap:10px}.message-rank{font-size:11px;font-weight:700;color:var(--text-muted);width:28px;flex-shrink:0;padding-top:2px}.message-content-wrap{flex:1;min-width:0}.message-text{font-size:13px;font-weight:500;color:var(--text-primary);margin-bottom:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.message-bar-wrap{display:flex;align-items:center;gap:8px}.message-bar{height:6px;border-radius:3px;background:var(--accent-gradient);transition:width .4s ease}.message-count{font-size:11px;font-weight:600;color:var(--text-muted);flex-shrink:0}.empty-state{display:flex;align-items:center;justify-content:center;color:var(--text-muted);font-size:13px}.inbox-layout{display:flex;flex:1;overflow:hidden}.conversation-list{width:380px;border-right:1px solid var(--border-color);display:flex;flex-direction:column;flex-shrink:0;overflow:visible;position:relative;z-index:10}.conversation-list-header{padding:16px 20px;border-bottom:1px solid var(--border-color);display:flex;flex-direction:column;gap:12px}.conversation-list-header h3{font-size:16px;font-weight:700;text-align:center}.search-input{background:var(--bg-input);border:1px solid var(--border-color);border-radius:var(--radius-sm);padding:10px 14px;color:var(--text-primary);font-family:var(--font-family);font-size:14px;line-height:1.5;width:100%;outline:none;transition:var(--transition)}[dir=rtl] .search-input{text-align:right}.search-input:focus{border-color:var(--accent-primary);box-shadow:0 0 0 3px #00bfa51a}.search-input::placeholder{color:var(--text-muted)}.filter-row{display:flex;gap:8px;flex-wrap:wrap;padding:4px 0}.filter-select{background:var(--bg-input);border:1px solid var(--border-color);border-radius:var(--radius-sm);padding:6px 32px 6px 10px;color:var(--text-primary);font-family:var(--font-family);font-size:13px;font-weight:500;outline:none;cursor:pointer;flex:1;min-width:100px;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%239ca3af' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;transition:var(--transition)}[dir=rtl] .filter-select{padding:6px 10px 6px 32px;background-position:left 10px center;text-align:right}.filter-select:hover{border-color:var(--accent-primary);background-color:var(--bg-hover)}.filter-select:focus{border-color:var(--accent-primary);box-shadow:0 0 0 3px #00bfa51a}.filter-select option{background:var(--bg-secondary);color:var(--text-primary);padding:10px}.conversation-items{flex:1;overflow-y:auto}.conversation-item{display:flex;align-items:flex-start;gap:12px;padding:14px 44px 14px 20px;border-bottom:1px solid var(--border-color);cursor:pointer;transition:var(--transition);position:relative}[dir=rtl] .conversation-item{padding:14px 20px 14px 44px}.conversation-item:hover{background:var(--bg-hover)}.conversation-item.active{background:#6c5ce71a;border-left:3px solid var(--accent-primary)}.conversation-item.pinned{background:#00bfa50d;border-left:3px solid var(--accent-primary)}.conversation-item.pinned:hover{background:#00bfa51a}.pinned-indicator{position:absolute;top:8px;right:8px;font-size:11px}[dir=rtl] .pinned-indicator{right:auto;left:8px}.favorite-star{margin-right:4px;font-size:12px}.channel-badge{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;font-weight:600}.channel-badge.whatsapp_cloud,.channel-badge.whatsapp_onprem{background:#25d36626;color:var(--whatsapp)}.channel-badge.messenger{background:#0084ff26;color:var(--messenger)}.channel-badge.telegram{background:#0088cc26;color:var(--telegram)}.channel-badge.webchat{background:#6c5ce726;color:var(--webchat)}.channel-badge.instagram{background:#e4405f26;color:var(--instagram)}.conversation-info{flex:1;min-width:0}.conversation-info .user-id{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:600;color:var(--text-primary);min-width:0}.user-name-wrapper{display:flex;align-items:center;gap:4px;flex:1;min-width:0}.user-name-text{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.group-name{font-size:10px;opacity:.6;white-space:nowrap;flex-shrink:0}.conversation-info .last-message{font-size:12px;color:var(--text-secondary);margin-top:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-meta{display:flex;flex-direction:column;align-items:flex-end;gap:6px;flex-shrink:0}.conversation-meta .time{font-size:11px;color:var(--text-muted);font-weight:400}.conversation-meta .msg-count{font-size:9px;font-weight:500;color:var(--text-secondary);background:transparent;padding:0;display:inline-block;letter-spacing:.3px;text-transform:lowercase}.conversation-menu{position:absolute;right:8px;top:50%;transform:translateY(-50%);z-index:100}[dir=rtl] .conversation-menu{right:auto;left:8px}.three-dot-menu-container{position:relative}.three-dot-trigger{width:28px;height:28px;border:none;background:transparent;color:var(--text-muted);cursor:pointer;border-radius:6px;display:flex;align-items:center;justify-content:center;transition:all .2s ease;opacity:0}.conversation-item:hover .three-dot-trigger{opacity:1}.three-dot-trigger:hover{background:var(--bg-hover);color:var(--text-primary)}.three-dot-trigger.open{opacity:1;background:var(--bg-hover);color:var(--text-primary)}.three-dot-menu{position:absolute;top:28px;right:0;background:var(--bg-card);border:1px solid var(--border-color);border-radius:12px;box-shadow:0 4px 20px #00000026,0 2px 8px #0000001a;min-width:190px;max-width:200px;z-index:1000;animation:menuAppearDown .2s ease;padding:6px;margin-top:4px}[dir=rtl] .three-dot-menu{right:auto;left:0}@keyframes menuAppearDown{0%{opacity:0;transform:scale(.95) translateY(-10px)}to{opacity:1;transform:scale(1) translateY(0)}}.menu-item{display:flex;align-items:center;gap:12px;padding:10px 14px;border-radius:8px;cursor:pointer;transition:all .15s ease;color:var(--text-primary);font-size:14px;font-weight:500}.menu-item:hover{background:var(--bg-hover)}.menu-item.active{color:var(--accent-primary);background:#00bfa51a}.menu-item.active:hover{background:#00bfa526}.menu-item.delete{color:var(--danger)}.menu-item.delete:hover{background:#ef44441a}.menu-divider{height:1px;background:var(--border-color);margin:6px 0}.menu-item-with-submenu{position:relative}.menu-item .submenu-arrow{margin-left:auto;font-size:14px;color:var(--text-muted);display:flex;align-items:center}.submenu-arrow:after{content:"›"}[dir=ltr] .chat-header .submenu-arrow:after{content:"‹"}[dir=ltr] .conversation-list .submenu-arrow:after{content:"‹"}[dir=rtl] .submenu-arrow:after{content:"‹"}[dir=rtl] .conversation-list .submenu-arrow:after{content:"›"}[dir=rtl] .chat-header .submenu-arrow:after{content:"›"}.menu-item .classification-badge{margin-left:auto;margin-right:4px;font-size:14px}.submenu{position:absolute;left:100%;right:auto;top:0;background:var(--bg-card);border:1px solid var(--border-color);border-radius:12px;box-shadow:0 4px 20px #00000026,0 2px 8px #0000001a;min-width:160px;z-index:1001;overflow:hidden;animation:menuAppearRight .2s ease;padding:6px;margin-left:8px}[dir=ltr] .conversation-list .submenu{left:auto;right:100%;margin-left:0;margin-right:8px;animation:menuAppearLeft .2s ease}[dir=rtl] .conversation-list .submenu{left:100%;right:auto;margin-left:8px;margin-right:0;animation:menuAppearRight .2s ease}[dir=ltr] .chat-header .submenu{left:auto;right:100%;margin-left:0;margin-right:8px;animation:menuAppearLeft .2s ease}[dir=rtl] .chat-header .submenu{left:100%;right:auto;margin-left:8px;margin-right:0;animation:menuAppearRight .2s ease}@keyframes menuAppearRight{0%{opacity:0;transform:scale(.95) translate(-10px)}to{opacity:1;transform:scale(1) translate(0)}}@keyframes menuAppearLeft{0%{opacity:0;transform:scale(.95) translate(10px)}to{opacity:1;transform:scale(1) translate(0)}}.submenu-item{display:flex;align-items:center;gap:10px;padding:10px 14px;border-radius:8px;cursor:pointer;transition:all .15s ease;color:var(--text-primary);font-size:14px;font-weight:500}.submenu-item:hover{background:var(--bg-hover)}.submenu-item.active{color:var(--accent-primary);background:#00bfa51a}.submenu-item.active:hover{background:#00bfa526}.submenu-emoji{font-size:16px;line-height:1}.conversation-classification{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:12px;font-size:11px;font-weight:600;vertical-align:middle;white-space:nowrap;flex-shrink:0}[dir=rtl] .conversation-classification{margin:0}.conversation-classification.VIP{background:#ffd70026;color:#fbbf24}.conversation-classification.interested{background:#3b82f626;color:#60a5fa}.conversation-classification.new{background:#10b98126;color:#34d399}.conversation-classification.potential{background:#f59e0b26;color:#fbbf24}.chat-header .conversation-classification{font-size:11px;padding:3px 8px;margin:0;height:22px;border-radius:6px}[data-theme=dark] .conversation-classification.VIP{color:#fbbf24}.unread-badge{font-size:12px;font-weight:700;color:#fff;background:var(--danger);padding:0;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;box-shadow:0 2px 6px #ef444459}.status-badge{display:inline-flex;align-items:center;padding:2px 8px;border-radius:10px;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.5px;line-height:1;height:18px}.status-badge.open{background:#00d2d326;color:var(--success)}.status-badge.closed{background:#6a6a8826;color:var(--text-muted)}.chat-view{flex:1;display:flex;flex-direction:column;overflow:hidden}.chat-header{padding:16px 24px;border-bottom:1px solid var(--border-color);display:flex;align-items:center;gap:16px;min-width:0}.chat-header-info{flex:1;min-width:0}.chat-header-info h3{font-size:16px;font-weight:700;display:flex;align-items:center;gap:8px;margin:0;color:var(--text-primary);min-width:0}.chat-header-name-container{display:flex;align-items:center;gap:6px;min-width:0;flex:1}.chat-header-name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.user-id-suffix{font-size:12px;font-weight:400;color:var(--text-muted);white-space:nowrap;flex-shrink:0}.chat-header-info p{font-size:12px;color:var(--text-secondary);display:flex;align-items:center;gap:6px;margin-top:4px}.dot-separator{color:var(--text-muted);opacity:.5;font-size:14px}.chat-header-info .contact-email{color:var(--text-muted)}[dir=rtl] .chat-header-info h3,[dir=rtl] .chat-header-info p{flex-direction:row;justify-content:flex-start}[dir=rtl] .chat-header-name-container{flex-direction:row}.chat-header-channel-icon{width:32px;height:32px;margin-inline-end:12px;object-fit:contain;border-radius:6px;background:transparent}.chat-header-stats{font-size:11px;color:var(--text-muted);white-space:nowrap;margin-inline-start:auto}.chat-header-actions{flex-shrink:0;margin-inline-start:12px}@media(max-width:600px){.chat-header{flex-wrap:wrap;padding:12px 16px;gap:8px 12px}.chat-header-stats{width:100%;margin:0;order:3;opacity:.8}.chat-header-info{order:1;flex:1}.chat-header-actions{order:2}}.chat-header .three-dot-menu-container{position:relative}.chat-header .three-dot-trigger{opacity:1;color:var(--text-secondary);width:32px;height:32px}.chat-header .three-dot-trigger:hover{background:var(--bg-hover);color:var(--text-primary)}.chat-messages{flex:1;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:12px;position:relative}.message-bubble{max-width:70%;padding:12px 16px;border-radius:var(--radius);font-size:14px;line-height:1.5;animation:fadeInUp .2s ease}@keyframes fadeInUp{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.message-bubble.incoming{align-self:flex-start;background:var(--bg-tertiary);border-bottom-left-radius:4px}.message-bubble.outgoing{align-self:flex-end;background:var(--accent-primary);color:#fff;border-bottom-right-radius:4px;box-shadow:0 1px 2px #00000026}.message-bubble .msg-meta{font-size:10px;color:#00000080;margin-top:6px;display:flex;align-items:center;gap:6px}.message-bubble.incoming .msg-meta{color:var(--text-muted)}.message-bubble.outgoing .msg-meta{color:#ffffffb3}.new-messages-divider{display:flex;align-items:center;justify-content:center;margin:16px 0;position:relative}.new-messages-divider:before{content:"";position:absolute;left:0;right:0;height:1px;background:linear-gradient(90deg,transparent 0%,var(--accent-primary) 20%,var(--accent-primary) 80%,transparent 100%);opacity:.4}.new-messages-divider span{position:relative;background:var(--accent-primary);color:#fff;font-size:10px;font-weight:600;padding:4px 14px;border-radius:12px;text-transform:uppercase;letter-spacing:.8px;white-space:nowrap;box-shadow:0 2px 8px #10b98159;z-index:1}.new-message-float-button{position:absolute;bottom:20px;left:50%;transform:translate(-50%);background:var(--bg-secondary);color:var(--accent-primary);border:1px solid var(--border-color);border-radius:24px;padding:8px 16px;display:flex;align-items:center;gap:6px;font-size:13px;font-weight:500;cursor:pointer;box-shadow:0 4px 12px #0000004d;z-index:100;transition:all .2s ease}.new-message-float-button:hover{background:var(--bg-hover);transform:translate(-50%) translateY(-2px);box-shadow:0 6px 16px #0006}.new-message-float-button:active{transform:translate(-50%) translateY(0)}@media(max-width:768px){.new-messages-divider{margin:12px 0}.new-messages-divider span{font-size:9px;padding:3px 12px;letter-spacing:.6px}.new-message-float-button{bottom:16px;padding:6px 14px;font-size:12px}}.empty-state{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;color:var(--text-muted)}.empty-state .empty-icon{font-size:48px;opacity:.5}.empty-state p{font-size:14px}.mock-chat-container{max-width:480px;margin:0 auto;display:flex;flex-direction:column;height:calc(100vh - 120px)}.mock-chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px;background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg) var(--radius-lg) 0 0}.mock-chat-input{display:flex;gap:8px;padding:16px;background:var(--bg-card);border:1px solid var(--border-color);border-top:none;border-radius:0 0 var(--radius-lg) var(--radius-lg)}.mock-chat-input input,.mock-chat-input textarea{flex:1;background:var(--bg-input);border:1px solid var(--border-color);border-radius:var(--radius-sm);padding:10px 14px;color:var(--text-primary);font-family:var(--font-family);font-size:14px;outline:none;transition:var(--transition);line-height:1.5}.mock-chat-input textarea{min-height:40px;max-height:150px;resize:none}.mock-chat-input input:focus,.mock-chat-input textarea:focus{border-color:var(--accent-primary);box-shadow:0 0 0 3px #6c5ce71a}.mock-chat-input input::placeholder,.mock-chat-input textarea::placeholder{color:var(--text-muted)}.btn-send{background:var(--accent-gradient);border:none;border-radius:var(--radius-sm);padding:10px 20px;color:#fff;font-family:var(--font-family);font-weight:600;font-size:14px;cursor:pointer;transition:var(--transition)}.btn-send:hover{opacity:.9;transform:translateY(-1px);box-shadow:var(--shadow-glow)}.btn-send:disabled{opacity:.5;cursor:not-allowed;transform:none}.table-container{width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}.data-table{width:100%;border-collapse:separate;border-spacing:0;min-width:500px}.data-table th{text-align:start;padding:12px 16px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.8px;color:var(--text-muted);border-bottom:1px solid rgba(0,0,0,.06)}.data-table td{padding:12px 16px;font-size:13px;border-bottom:1px solid rgba(0,0,0,.04)}.data-table tr:hover td{background:var(--bg-hover)}.loading-spinner{display:flex;align-items:center;justify-content:center;padding:40px}.spinner{width:32px;height:32px;border:3px solid rgba(108,92,231,.2);border-top-color:var(--accent-primary);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.mobile-menu-btn{display:none;position:absolute;top:8px;left:8px;z-index:50;background:transparent;border:none;padding:12px;border-radius:50%;cursor:pointer;color:var(--text-primary);align-items:center;justify-content:center;transition:var(--transition)}[dir=rtl] .mobile-menu-btn{left:auto;right:14px}.mobile-menu-btn:hover{background:var(--bg-hover)}.sidebar-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;z-index:90;opacity:0;transition:opacity .3s ease}.sidebar-overlay.open{opacity:1}@media(max-width:1024px){.sidebar{position:fixed;top:0;left:0;bottom:0;width:280px;z-index:100;transform:translate(-100%);box-shadow:var(--shadow-lg)}[dir=rtl] .sidebar{left:auto;right:0;transform:translate(100%)}.sidebar.open,[dir=rtl] .sidebar.open{transform:translate(0)}.sidebar-overlay.open{display:block}.mobile-menu-btn{display:flex;top:12px;left:8px}[dir=rtl] .mobile-menu-btn{left:auto;right:6px}.main-content{padding-top:0}.page-header,.conversation-list-header{padding:14px 16px 16px;border-bottom:1px solid var(--border-color);position:relative;display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:80px}.conversation-list-header h3,.page-header h2,.page-header p{display:block;text-align:center;margin:0;line-height:1.4;padding:0 56px;width:100%}.conversation-list-header h3,.page-header h2{font-size:17px;font-weight:700;min-height:42px;display:flex;align-items:center;justify-content:center}.page-header p{font-size:13px;margin-top:2px;margin-bottom:0}.page-header .btn-export{position:absolute;top:14px;right:12px;padding:0;width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;min-width:unset}[dir=rtl] .page-header .btn-export{right:auto;left:12px}.btn-export .btn-text{display:none}@media(min-width:480px){.btn-export .btn-text{display:inline}.page-header .btn-export{padding:8px 16px}}.conversation-list-header h3{padding:0 56px;text-align:center;margin-bottom:12px;width:100%}}@media(max-width:768px){.charts-grid{grid-template-columns:1fr}.stat-cards{grid-template-columns:1fr 1fr;gap:12px}.stat-card{padding:16px}.stat-card .stat-value{font-size:24px}@media(max-width:480px){.stat-cards{grid-template-columns:1fr}}.inbox-layout.mobile-view-list .conversation-list{width:100%;display:flex}.inbox-layout.mobile-view-list .chat-view-container,.inbox-layout.mobile-view-chat .conversation-list{display:none}.inbox-layout.mobile-view-chat .chat-view-container{display:flex;flex-direction:column;width:100%;height:100%}.chat-view-container{flex:1;display:flex;flex-direction:column;overflow:hidden}.mobile-chat-header{display:flex;align-items:center;padding:10px 16px 10px 64px;background:var(--bg-card);border-bottom:1px solid var(--border-color);cursor:pointer;min-height:64px}[dir=rtl] .mobile-chat-header{padding-left:16px;padding-right:64px}.mobile-chat-header .back-icon{color:var(--accent-primary);padding:8px;margin-left:-8px;border-radius:50%;transition:var(--transition);stroke-width:2.5}[dir=rtl] .mobile-chat-header .back-icon{margin-left:0;margin-right:-8px;transform:rotate(180deg)}.mobile-chat-header:hover .back-icon{background:var(--bg-hover)}}@media(min-width:769px){.mobile-chat-header{display:none}.chat-view-container{flex:1;display:flex;flex-direction:column;overflow:hidden}}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000;animation:fadeIn .2s ease}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-container{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);animation:slideUp .3s ease;max-width:90vw;max-height:90vh;overflow:hidden;display:flex;flex-direction:column}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.modal-sm{width:400px}.modal-md{width:500px}.modal-lg{width:700px}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;border-bottom:1px solid var(--border-color)}.modal-header h3{font-size:18px;font-weight:600;color:var(--text-primary);margin:0}.modal-close-btn{width:32px;height:32px;border:none;background:transparent;color:var(--text-muted);cursor:pointer;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;transition:var(--transition)}.modal-close-btn:hover{background:var(--bg-hover);color:var(--text-primary)}.modal-body{padding:24px;overflow-y:auto;flex:1}.modal-message{font-size:14px;color:var(--text-secondary);line-height:1.6;margin:0}.modal-footer{padding:16px 24px;border-top:1px solid var(--border-color);background:var(--bg-secondary)}.modal-actions{display:flex;gap:12px;justify-content:flex-end}.btn{padding:10px 20px;border:none;border-radius:var(--radius-sm);font-size:14px;font-weight:500;cursor:pointer;transition:var(--transition);font-family:var(--font-family)}.btn-secondary{background:var(--bg-hover);color:var(--text-primary)}.btn-secondary:hover{background:var(--bg-tertiary)}.btn-primary{background:var(--accent-gradient);color:#fff;display:inline-flex;align-items:center;justify-content:center;box-shadow:0 2px 4px #0000001a}.btn-primary:hover{opacity:.95;transform:translateY(-1px);box-shadow:0 4px 12px #6c5ce74d}.btn-export{padding:8px 16px;font-size:13px;border-radius:8px;background:var(--accent-primary);color:#fff}[data-theme=dark] .btn-export{background:#6c5ce733;border:1px solid rgba(108,92,231,.3);color:var(--accent-primary)}[data-theme=dark] .btn-export:hover{background:#6c5ce74d;color:#fff}.btn-danger{background:var(--danger);color:#fff}.btn-danger:hover{opacity:.9;transform:translateY(-1px);box-shadow:0 4px 12px #ef44444d}.login-container{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg-primary);padding:20px}.login-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:40px;width:100%;max-width:420px;box-shadow:var(--shadow-lg);animation:fadeInUp .4s ease}.login-header{text-align:center;margin-bottom:32px}.login-logo{width:64px;height:64px;margin-bottom:20px}.login-header h1{font-size:24px;font-weight:700;color:var(--text-primary);margin-bottom:8px}.login-header p{font-size:14px;color:var(--text-secondary)}.login-form{display:flex;flex-direction:column;gap:20px}.login-error{background:#ef44441a;border:1px solid rgba(239,68,68,.2);color:var(--danger);padding:12px 16px;border-radius:var(--radius-sm);font-size:13px;text-align:center}.login-field{display:flex;flex-direction:column;gap:6px}.login-field label{font-size:13px;font-weight:600;color:var(--text-secondary)}.login-input-wrapper{position:relative;display:flex;align-items:center}.login-input-icon{position:absolute;left:12px;color:var(--text-muted);pointer-events:none}.login-input-wrapper input{width:100%;background:var(--bg-input);border:1px solid var(--border-color);border-radius:var(--radius-sm);padding:12px 40px;color:var(--text-primary);font-family:var(--font-family);font-size:14px;outline:none;transition:var(--transition)}.login-input-wrapper input:focus{border-color:var(--accent-primary);box-shadow:0 0 0 3px #00bfa51a}.login-input-wrapper input::placeholder{color:var(--text-muted)}.login-password-toggle{position:absolute;right:12px;background:none;border:none;color:var(--text-muted);cursor:pointer;padding:4px;display:flex;align-items:center;justify-content:center;transition:var(--transition)}.login-password-toggle:hover{color:var(--text-secondary)}.login-submit-btn{background:var(--accent-gradient);border:none;border-radius:var(--radius-sm);padding:14px 20px;color:#fff;font-family:var(--font-family);font-weight:600;font-size:15px;cursor:pointer;transition:var(--transition);display:flex;align-items:center;justify-content:center;gap:8px;margin-top:8px}.login-submit-btn:hover:not(:disabled){opacity:.9;transform:translateY(-1px);box-shadow:var(--shadow-glow)}.login-submit-btn:disabled{opacity:.7;cursor:not-allowed}.login-spinner{width:18px;height:18px;border:2px solid rgba(255,255,255,.3);border-top-color:#fff;border-radius:50%;animation:spin .8s linear infinite}.login-footer{margin-top:32px;padding-top:24px;border-top:1px solid var(--border-color);text-align:center}.login-footer p{font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.8px;margin-bottom:4px}.login-footer span{font-size:12px;color:var(--text-muted)}@media(max-width:480px){.login-card{padding:32px 24px}.login-header h1{font-size:20px}.login-logo{width:56px;height:56px}}[dir=rtl] .login-input-icon{left:auto;right:12px}[dir=rtl] .login-password-toggle{right:auto;left:12px}[dir=rtl] .login-field label{text-align:right}[dir=rtl] .login-header p,[dir=rtl] .login-footer p,[dir=rtl] .login-footer span{text-align:center}[dir=rtl] .login-input-wrapper input{padding:12px 40px;text-align:right}.contacts-container{height:100%;display:flex;flex-direction:column;overflow:hidden}.contacts-container{height:100%;display:flex;flex-direction:column}.contacts-toolbar{display:flex;align-items:center;gap:12px;padding:16px 20px;border-bottom:1px solid var(--border-color);background:var(--bg-secondary)}.contacts-toolbar .search-box{position:relative;flex:1;max-width:400px}.contacts-toolbar .search-box .search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--text-muted)}.contacts-toolbar .search-box input{width:100%;padding:10px 12px 10px 40px;border:1px solid var(--border-color);border-radius:var(--radius-sm);background:var(--bg-input);color:var(--text-primary);font-size:14px}.contacts-toolbar .search-box input:focus{outline:none;border-color:var(--accent-primary)}.contacts-toolbar .filter-select{padding:10px 12px;border:1px solid var(--border-color);border-radius:var(--radius-sm);background:var(--bg-input);color:var(--text-primary);font-size:14px;min-width:150px}.contacts-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:16px;padding:20px;overflow-y:auto;flex:1}.contact-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius);padding:16px;transition:var(--transition)}.contact-card:hover{border-color:var(--accent-primary);box-shadow:var(--shadow-md)}.contact-header{display:flex;align-items:center;gap:12px;margin-bottom:12px}.contact-avatar{width:48px;height:48px;border-radius:50%;background:var(--bg-tertiary);display:flex;align-items:center;justify-content:center;color:var(--text-secondary);overflow:hidden;flex-shrink:0}.contact-avatar img{width:100%;height:100%;object-fit:cover}.contact-info{flex:1;min-width:0}.contact-name{font-size:16px;font-weight:600;color:var(--text-primary);margin:0 0 4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.message-bubble .msg-meta{display:flex;align-items:center;gap:4px;margin-top:4px;font-size:11px;color:var(--text-muted)}.msg-status-check{display:flex;align-items:center;margin-inline-start:2px}.contact-channel{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--text-muted)}.contact-channel img{width:14px;height:14px;object-fit:contain}.contact-actions{display:flex;gap:4px;opacity:0;transition:opacity .2s}.contact-card:hover .contact-actions{opacity:1}.contact-actions .btn-icon{width:32px;height:32px;border:none;background:transparent;color:var(--text-muted);border-radius:var(--radius-sm);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--transition)}.contact-actions .btn-icon:hover{background:var(--bg-hover);color:var(--text-primary)}.contact-actions .btn-icon.btn-danger:hover{background:#ef44441a;color:var(--danger)}.contact-details{border-top:1px solid var(--border-color);padding-top:12px}.contact-field{display:flex;align-items:center;gap:8px;font-size:13px;margin-bottom:6px;color:var(--text-secondary)}.contact-field svg{color:var(--text-muted);flex-shrink:0}.contact-field .field-label{color:var(--text-muted);font-weight:500}.contact-field .field-value{color:var(--text-secondary);word-break:break-all}.contact-notes{margin-top:8px;padding-top:8px;border-top:1px dashed var(--border-color)}.contact-notes .field-label{font-size:12px;color:var(--text-muted);font-weight:500;display:block;margin-bottom:4px}.contact-notes p{font-size:13px;color:var(--text-secondary);line-height:1.5;margin:0}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}.modal{background:var(--bg-card);border-radius:var(--radius-lg);width:100%;max-width:500px;max-height:90vh;overflow:hidden;box-shadow:var(--shadow-lg)}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border-color)}.modal-header h3{font-size:18px;font-weight:600;margin:0}.modal-header .btn-icon{width:32px;height:32px;border:none;background:transparent;color:var(--text-muted);border-radius:var(--radius-sm);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:var(--transition)}.modal-header .btn-icon:hover{background:var(--bg-hover);color:var(--text-primary)}.modal-body{padding:20px;overflow-y:auto;max-height:calc(90vh - 140px)}.modal-footer{display:flex;justify-content:flex-end;gap:12px;padding:16px 20px;border-top:1px solid var(--border-color);background:var(--bg-secondary)}.form-group{margin-bottom:16px}.form-group label{display:block;font-size:13px;font-weight:500;color:var(--text-secondary);margin-bottom:6px}.form-group input,.form-group select,.form-group textarea{width:100%;padding:10px 12px;border:1px solid var(--border-color);border-radius:var(--radius-sm);background:var(--bg-input);color:var(--text-primary);font-size:14px;font-family:inherit}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{outline:none;border-color:var(--accent-primary)}.form-group input:disabled,.form-group select:disabled{background:var(--bg-tertiary);cursor:not-allowed}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-help{display:block;font-size:12px;color:var(--text-muted);margin-top:4px}.alert{padding:12px 16px;border-radius:var(--radius-sm);font-size:14px;margin-bottom:16px}.alert-error{background:#ef44441a;color:var(--danger);border:1px solid rgba(239,68,68,.2)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 16px;border:none;border-radius:var(--radius-sm);font-size:14px;font-weight:500;cursor:pointer;transition:var(--transition)}.btn-primary{background:var(--accent-primary);color:#fff}.btn-primary:hover{background:var(--accent-secondary)}.btn-primary:disabled{opacity:.6;cursor:not-allowed}.btn-secondary{background:var(--bg-tertiary);color:var(--text-secondary)}.btn-secondary:hover{background:var(--bg-hover);color:var(--text-primary)}@media(max-width:768px){.contacts-toolbar{flex-wrap:wrap}.contacts-toolbar .search-box{max-width:none;width:100%;order:1}.contacts-toolbar .filter-select{flex:1;order:2}.contacts-toolbar .btn{order:3}.contacts-grid{grid-template-columns:1fr;padding:12px}.contact-actions{opacity:1}.form-row{grid-template-columns:1fr}}.pdf-export-mode{background:var(--bg-secondary)!important;color:var(--text-primary)!important;padding:0!important;width:1200px!important;height:auto!important;min-height:unset!important;overflow:visible!important;display:block!important;font-family:Segoe UI,Tahoma,Geneva,Verdana,sans-serif!important;letter-spacing:normal!important}.pdf-export-mode *{letter-spacing:normal!important}.pdf-export-mode [dir=rtl]{direction:rtl!important}.pdf-export-mode .page-header{background:var(--bg-secondary)!important;border-bottom:2px solid var(--border-color)!important;padding:40px 40px 30px!important;margin-bottom:30px!important;height:auto!important}.pdf-export-mode .page-header h2{color:var(--text-primary)!important;font-size:32px!important;margin-bottom:12px!important}.pdf-export-mode .page-header p{color:var(--text-secondary)!important;font-size:18px!important}.pdf-export-mode .analytics-container,.pdf-export-mode .page-body{height:auto!important;min-height:unset!important;overflow:visible!important;display:block!important;background:transparent!important;padding:0!important;margin:0!important}.pdf-page-wrapper{width:1100px!important;background:var(--bg-card)!important;padding:40px!important;border-radius:0!important;box-shadow:none!important;display:flex!important;flex-direction:column!important;gap:30px!important;height:auto!important;min-height:1000px!important}.pdf-export-mode .stat-cards{display:grid!important;grid-template-columns:repeat(3,1fr)!important;gap:15px!important;width:100%!important;margin-bottom:0!important}.pdf-export-mode .stat-card{box-shadow:none!important;border:1px solid rgba(255,255,255,.1)!important;background:#11141c!important;border-radius:12px!important;padding:20px!important}.pdf-export-mode .charts-grid{display:grid!important;grid-template-columns:1fr 1fr!important;gap:20px!important;width:100%!important;margin-bottom:0!important}.pdf-export-mode .chart-card{box-shadow:none!important;border:1px solid rgba(255,255,255,.1)!important;background:#11141c!important;border-radius:16px!important;padding:24px!important;margin-bottom:0!important;min-height:350px!important}.pdf-export-mode .chart-card.timeline-chart,.pdf-export-mode .chart-card.full-width{grid-column:1 / -1!important}.pdf-export-mode .data-table{width:100%!important;border-bottom:1px solid rgba(255,255,255,.1)!important}.pdf-export-mode .top-messages-list{padding:10px!important}.pdf-export-mode .top-message-item{border-bottom:1px solid rgba(255,255,255,.1)!important;padding:20px 0!important;line-height:1.6!important}.pdf-export-mode .message-text{white-space:normal!important;padding-bottom:4px!important}.pdf-export-mode [dir=rtl] .message-text{line-height:2!important;font-size:15px!important}.pdf-export-mode .card{box-shadow:none!important;border:1px solid var(--border-color)!important;background:var(--bg-card)!important;border-radius:12px!important;margin-bottom:60px!important;page-break-inside:avoid!important;break-inside:avoid!important}.pdf-export-mode .data-table,.pdf-export-mode .top-clients-list,.pdf-export-mode .top-messages-list{page-break-inside:avoid!important;break-inside:avoid!important}.pdf-export-mode .stat-card{padding:24px!important}.pdf-export-mode .stat-value{color:var(--text-primary)!important;font-size:32px!important}.pdf-export-mode .stat-label{color:var(--text-secondary)!important}.pdf-export-mode .chart-card h3{color:var(--text-primary)!important;font-size:16px!important;margin-bottom:24px!important}.pdf-export-mode .recharts-cartesian-axis-tick-value{fill:var(--text-secondary)!important;font-size:12px!important}.pdf-export-mode .recharts-cartesian-grid-horizontal line,.pdf-export-mode .recharts-cartesian-grid-vertical line{stroke:var(--border-color)!important}.pdf-export-mode .recharts-legend-item-text{color:var(--text-primary)!important;font-size:12px!important}.pdf-export-mode .recharts-text{fill:var(--text-primary)!important}
